Reading About the Business of Media
Audience, Innovation and Solutions
I am teaching two (new to me) courses in the fall — one is a senior capstone previously led by Mike McKean that focuses on semester-long real-world project work. The other is a small class (five students) officially called GN_HON2010 The Business of Media: Audience, Innovation and Solutions. Both courses are product-focused, but the Business of Media class is all classroom work.
So, how in 16 class sessions do we introduce Mizzou sophomores to the challenges and complications of media — at least to the extent needed for them to write up individual cases studies for an end-of-semester project?
Well, with a long list of readings and a mash-up of strategy frameworks to anchor the case studies and discussions.
You will see those terms reflected in the early readings (weeks 1–8) and then applied to the case studies we will be discussing in weeks 9–12. The last few class sessions are spent on student project presentations.
I crowd-sourced some of these links from Twitter, but it is an incomplete list — happy to read and consider other/better options if you have suggestions.
For reference, students will not be reading every page of every link and PDF here. The idea is to get them exposed to the history and context of these issues and then let them skim, pick-and-choose and go out and find other resources if they want. Like most of us do.
Week Zero — Introductory Readings
- Guide to Journalism and Design
- Information Wants to be Free — Stewart Brand
- Newspapers and Thinking the Unthinkable
- The End of Scale
- The New York Times Innovation Report
- Your Media Business Will Not Be Saved
- Newspapers are Failing the Product Solution-Stack Test
Week 1 — Business of Media
- Five things everybody needs to know about the future of Journalism
- State of the News Media
- Reuters Institute Digital News Report 2019
- The scariest chart in Mary Meeker’s slide deck for newspapers has gotten even a wee bit scarier
- Ten years later: disruption lessons from Newspaper Next
Week 2 — Process and Planning
- The Critical Difference Between Complex and Complicated
- A Simple Tool You Need to Manage Innovation
- IDEO Design Thinking
- Good enough never is (or is it?)
- How Cognitive Biases Influence How You Think and Act
- Design Thinking poster from Nielsen/Norman
- ‘The master conductor’: product management in journalism
Week 3 — Understanding Audience Needs
- Breaking News: Mastering the art of disruptive innovation in journalism
- The Audience in the Mind’s Eye: How Journalists Imagine Their Readers
- 10 tips for understanding your audiences and targeting new ones
- Understanding what audiences want from local news
- Journalism As A Service, Not a Product
- The Readers We Ignore And The News They Want
- Getting beyond just pageviews: Philly.com’s seven-part equation for measuring online engagement
Week 4 — Audience Research Methods
- HCD Research Methods — Nielsen/Norman
- The Essential Guide to User Research — UX Planet
- How to do good user testing and get feedback on products
- Why Journalists Need to Think Like Designers
- Want to Attract More Readers? Try Listening to Them
Week 5 — Developing Goals
- The Art of the OKR
- Using OKRs in the Media Industry
- Product Development Process 101
(focus on the highlighted passages) - Why Use SWOT Analysis
- Why Slate picked engaged time as their North Star metric
- Choosing journalism metrics that actually count (and are countable!)
- How NPR benefits from agile project development & you can too
- 8 things I learned in moving from news to product
Week 6 — The Challenges of Advertising Tech
- Guide to Advertising Technology
- Where did the money go? Guardian buys its own ad inventory
- The Guardian is suing ad tech company Rubicon Project
- Exposed: How the Guardian is tackling ad fraud on its own websites
- What Is “Surveillance Capitalism?” And How Did It Hijack the Internet?
- The Washington Post is preparing for post-cookie ad targeting
- REPORT: Ad Fraud To Hit $23 Billion, Isn’t Going Down
- Behavioral advertising: The mirage built by Google
Week 7 — The Potential of Consumer Revenue
- Paths to Subscription: Why recent subscribers chose to pay for news
- What it takes to shift a news organization to reader revenue
- Here’s how some for-profit local news outlets are building subscriptions
- After years of testing, The Wall Street Journal has built a paywall that bends to the individual reader
- How The Post and Courier used a “mini-publisher” approach to create new revenue streams
- What media can learn from other member-driven movements
- Guide to audience revenue and engagement
Week 8 — Whereby.US Case Study
- WhereBy.Us launches The New Tropic, with Knight funding (1/15/15)
- A new chapter for WhereBy.Us (10/24/16)
- The new meaning of new media (5/11/17)
- Rebekah Monson of WhereBy.Us: We Need to ‘Get Way Smarter’ About Metrics (5/31/17)
- Help us build tools to better understand engagement data and improve revenue strategies (10/2/17)
- How WhereBy.Us Will Track Impact of Local Media (3/6/18)
- Silicon Valley just hit ‘send’ on an investment in Miami’s hottest media startup (4/20/18)
- Look Ahead: Whereby.us Re-Imagines Local Media for the Mobile Generation (6/5/18)
- Live life like a local: Whereby.Us adds two more cities to its growing roster (3/19/18)
- The Incline is joining Whereby.Us (3/19/18)
- Experience experiments: What Whereby.Us’s membership model looks like after adding a Spirited Media site (4/11/19)
- Learning the Best Ways to Grow Our Local News Subscribers (6/19/19)
Week 9 — Texas Tribune Case Study
- Evan Smith Leaving Texas Monthly to Launch the “Texas Tribune” (7/17/09)
- News Erupts, and So Does a Web Debut (11/8/09)
- T-Squared: The Times is Now (10/29/10)
- The Texas Tribune is Destroying Journalism (3/15/12)
- Becoming the Texas Tribune (4/15/13)
- The Texas Tribune is getting into sponsored content for a new online opinion section (11/4/13)
- The Texas Tribune is 5 years old and sustainable. Now what (11/3/14)
- The Texas Tribune: audience strategy and business model (9/27/18)
- The Texas Tribune is changing the journalism landscape for the better (7/17/18)
- A decade in, the Texas Tribune pursues the rest of its audience (9/5/18)
- A strategic vision for The Texas Tribune’s future (9/5/18)
- Evan Smith on the Secret of Texas Tribune’s Success (3/13/19)
- Texas Tribune Tax documents
Week 10 — New York Times Subscriptions Case Study
- Times Select (2005)
- A Letter to Readers About TimesSelect (9/18/2007)
- New York Times Ends Times Select (9/18/2007)
- How to avoid paying the sucker rate for a New York Times subscription. (11/17/2010)
- The Times Announces Digital Subscription Plan (3/18/2011)
- With App and Premium Plan, The Times Expands Online Offerings (3/26/14)
- New York Times Paywall Case Study(6/01/14)
- The New York Times Reaches a Milestone, Thanks to Our Readers (10/5/15)
- To goose subscriber growth, The New York Times plans to try a flexible meter (11/8/18)
- Some New York Times Subscribers Actually Pay More Than $1,000 Per Year (12/3/18)
- Can Subscriptions Save All Media Companies, or Just the New York Times? (2/19/19)
- How The New York Times’ free student subscriptions strategy will pay off (2/28/19)
- New York Times Company Continues to Add Online Subscribers as Digital Advertising Grows (5/8/19)
- Tearing Down the Pricing of the New York Times (6/5/19)
Week 11 — Gatehouse/Gannett Merger Case Study
- Gannett completes acquisition of Journal Media Group (4/8/16)
- Trick Or Tronc: Former Tribune Company Plummets After Gannett Bails From Merger (11/1/16)
- Tegna Pares Down, Gannett Bulks Up More Than a Year Post-Split (12/7/16)
- The investment bank that owns GateHouse Media has been sold to the Japanese (2/16/17)
- Softbank, Fortress, Trump — and the real story of Gatehouse’s boundless ambition (2/23/17)
- Megaclustering Is Coming for Your Daily Newspaper (7/25/17)
- GateHouse Media’s UpCurve Aims To Replace Lost Ad Money By Providing Lots Of Services (6/25/18)
- Top executives at Digital First and GateHouse step out from behind the curtain (6/27/18)
- Newsonomics: Let the 2019 Consolidation Games begin! First up: Alden seeks to swallow Gannett (1/14/19)
- How far have newspaper revenues fallen? Keep an eye on Gannett’s financial report Wednesday (2/19/19)
- Gannett revenue falls, digital subscriptions rise as fight continues with MNG (5/21/19)
- Newsonomics: GateHouse’s new round of layoffs fits the sad logic of the coming consolidation (5/24/19)
- Newsonomics: It’s looking like Gannett will be acquired by GateHouse (7/18/19)
- Google: Gannett Cuts
- Google: GateHouse Cuts
- Gannett Investor Relations
- Gatehouse Investor Relations
Week 12 — Apple News+ Case Study
- Apple’s Newsstand, subscription terms paint confusing picture for news apps (6/9/11)
- Apple Finally Kills Newsstand to make room for Apple News (9/16/15)
- How to get started with Apple News, iOS 9’s Newsstand replacement (9/18/15)
- Apple acquires digital newsstand Texture as it doubles down on content ‘from trusted sources’ (3/12/18)
- New Paid Apple News Service Said to Feature Wall Street Journal (3/20/19)
- Apple launches Apple News+, an immersive magazine and news reading experience (3/25/19)
- Did Apple’s News+ announcement seem familiar? Ask Scott Forstall (3/27/19)
- “Are We at a Party, or Awake?”: Journalists Wonder if Apple News+ is a Trojan Horse (4/1/19)
- Apple News+ could lead to a massive value destruction for the magazine industry (4/1/2019)
- Apple News+ Is a Total Mess (4/12/19)
- How to Cancel Your Apple News Plus Trial, and Why I’m Doing It Now (4/25/19)
- Publishers Not Making Much Money From Apple News+ (6/28/19)
- Apple reportedly vows improvements to News+ after lackluster start (6/29/19)
Member discussion